Terms And Conditions


Rentable Solutions, LLC Terms & Conditions

Please read your Rental Property Agreement carefully before you begin your vacation. Any monies received by Rentable Solutions, LLC (herein referred to as RS) for occupancy of Vacation Property indicated the acceptance of the terms of our Rental Property Agreement in full. All policies are strictly enforced. It is the responsibility of all guests and members of their party to be familiar with all policies pertaining to rental.


RENTER REQUIREMENTS:
For legal and accounting purposes, the person placing the reservation must be the same as the credit/debit card holder. This person is considered to be the Guest. All other persons involved with the rental are considered to be the Guest's invitees, and all discussion regarding reservation, cancellation, and damage policies will be discussed with the Guest, not the Guest's invitees. The Guest understands that Rentable Solutions, LLC rents to responsible adults over the age of 21 ONLY.


DOWN PAYMENT/ PAYMENT:
Reservations for 30 days or less
A reservation for 30 days or less can be made with a 50% down payment paid by credit card when the reservation is made. Full balance is due and will be charged 30 days prior to scheduled arrival date. If a check (payable to Rentable Solutions, LLC) or money order is not received by the due date, the balance will be charged to your credit card. The credit card must have an expiration date that extends beyond your stay. If a reservation is made less than 30 days prior to arrival, full payment is due when the reservation is made. A $35.00 service charge will be incurred for any returned checks.

Reservations for more than 30 days
A reservation for more than 30 days can be made with a payment for the full first month paid by credit card when the reservation is made. The credit card must have an expiration date that extends beyond your stay. If a reservation is made less than 30 days prior to arrival, payment for the first two months is due when booking. If the reservation is for less than two months, full payment for the reservation is charged at the time the reservation is made.

BALANCE PAYMENT:
Reservations for 30 days or less
Balance is due no later than 30 days prior to your arrival date. If no other payment is received 30 days prior to arrival, we will automatically run the balance on the credit card on file. You can keep the balance payment on the same credit card used for the initial payment, you can call with a different card, or a check or money order can be issued at least 30 days prior to your arrival. A $35.00 service charge will be incurred for any returned checks. If a check (payable to Rentable Solutions, LLC) or money order is not received by the due date, the balance will be charged to your credit card.
Reservations for more than 30 days
For reservations made more than 30 days in advance, rent shall be paid on a monthly basis 30 days in advance. For example, month one shall be paid in full at the time of the reservation. Month two shall be paid when checking in. Month three shall be paid after month one, and so on. Any prorated final month payment shall be made in accordance with this schedule. If a reservation is made less than 30 days prior to arrival, payment for the first two months is due when booking. If the reservation is for less than two months, full payment for the reservation is charged at the time the reservation is made.

DAMAGE POLICY: Every reservation requires a damage protection policy (“Vacation Rental Damage Plan”) with Rental Guardian. This Vacation Rental Damage plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check out. The policy will pay a maximum benefit of $1500. Any damages that exceed $1500 will be charged to the credit card on file. If you damage the real or personal property assigned to your rental accommodation during the trip, the Insurer will reimburse the lesser of the cost of repairs or replacement of the property, up to $1500. Certain terms and conditions apply. The Vacation Rental Damage must be purchased at the time of booking. By submitting payment for this plan, you authorize and request Rental Guardian to pay directly to Rentable Solutions, LLC any amount payable under the terms and conditions of the Vacation Rental Damage plan.
As a condition to the rental of all Vacation Properties, Rentable Solutions, LLC reserves the right to charge the Guest’s credit card for any and all uncovered Guest/Invitee caused losses and damages sustained to the Rental Property throughout the duration of their period of occupancy. In the event of any uncovered Guest/Invitee-caused loss or damage to the Rental Property, including, but not limited to, undue cleaning, eviction, service calls, service charges, fines/assessments, repairs or replacements, plus all applicable taxes, Rentable Solutions, LLC is hereby granted the right to charge the Guest's credit card. An itemized statement outlining all associated costs will be sent via regular or electronic mail to the address submitted by the Guest at such time as the reservation was booked. By written or electronic endorsement of this Agreement, the Guest hereby agrees to pay for all such charges, as defined above and on the proceeding pages.

UPON ARRIVAL: Take a look around the property. If there are concerns or issues with your rental property, please immediately contact our office (IMPORTANT: leave a message if there is no answer). No refunds or considerations are given unless we are notified of problems during your stay. We will provide a form for you to document any pre-existing damage so you won’t be held responsible, as well as a Rental Damage insurance claim form for any damage that happens during your stay.

EMERGENCIES/ MAINTENANCE: In the event of a problem getting in the property or if there are problems with condition or functionality of the property, please immediately contact the Rentable Solutions, LLC office. If it is after office hours we will make every effort to return your call as soon as possible. It is important to leave a message if there is no answer.

ARRIVAL TIME: Check in is any time after 3 pm. A very early arrival may be arranged for $75 ($100 at properties that sleep 11+), pending other reservations and the housekeeping schedule. Please contact us within 24 hours of your arrival to make these arrangements. Unless you have specifically arranged for an early arrival time, please do not arrive at the property before your schedule check in time.

DEPARTURE TIME: Check out is at 11 am. Your prompt departure is required so we can prepare the property for any incoming guests. A very late departure may be arranged for $75 ($100 at properties that sleep 11+), pending other reservations and the housekeeping schedule. If you have not arranged for a late check out, you may be charged $35 for each hour beyond 11 am you are still on property, at a minimum of one hour. If the Rental Property has not been vacated by 4 pm, a fee equal to the rental rate of 2 ½ days may be assessed.

CANCELLATIONS: Cancellations and reschedules may be made up to 30 days before the first day of your reservation. You can credit your full down payment toward a future reservation, or we will refund 75% of your down payment. Cancelations or reschedules made with less than 30 days’ notice will result in 100% loss of all payment less any security deposit or damage waiver. If we can replace your reservation and rebook the dates, you can credit your full payment toward a future reservation, or we will refund 90% of the total payment. This loss can be avoided if Rental Guardian Travel Insurance was purchased and the reason for cancellation is covered under the travel insurance policy. All reservation changes must be acknowledged in writing. Note that Rental Guardian Travel Insurance is distinct and separate from the required Rental Guardian Damage Plan.

POWER/ WEATHER RELATED CANCELLATION: Rentable Solutions, LLC does not issue refunds due to acts of nature such as: weather, road conditions, snow conditions, power outages or forest fires, but Rental Guardian Travel Insurance does provide some protection against these instances. If the property is uninhabitable due to such circumstances and you did not purchase insurance, reservations can be rescheduled for future dates within one year of the reservation date.

CHANGE IN NUMBER OF GUESTS/CONDUCT OF GUESTS: Guest agrees that the number of people stated on the reservation shall not be exceeded on the premises. Unauthorized people on the property at any time will result in a double charge for each additional guest or a maximum occupancy charge (whichever is more) in addition to any and all damage, disturbance, and cleaning charges. The rental is neither intended for parties nor gatherings at any time excepting those that have paid to occupy the property. Exceptions are made on an individual basis - please contact Rentable Solutions, LLC for prior approval. If there is excessive noise/music, illegal activity, or evidence of violation of these policies, you may be asked to vacate the premise without refund and additional charges may be assessed. Please inform us of any change in the number of guests before your arrival to avoid these charges and so the Rental Property can be prepared appropriately for your group.

CLEANING FEE(s): A non-refundable cleaning fee is required with all reservations. Guest(s) are required to follow all check out procedures detailed in this agreement and leave the property in the same general and good habitable condition it was in when the Guest(s) arrived. Undue and/or unreasonable cleaning of the property shall be charged to the Guest's/Cardholder's credit card as an Additional Cleaning Charge at a rate of up to $45/hour, with a one hour minimum. This also applies to the property exterior, grounds, BBQs and hot tubs (if so equipped).

CLEANING REQUIREMENTS: A starter supply of expendable supplies such as paper goods and soap is provided. Housekeeping is not provided during your stay unless previously arranged and compensated. Failure to comply with pre-departure cleaning requirements resulting in excessive cleaning will be charged to your credit card at $45/hour, with a one-hour minimum:
1) Place soiled towels in the bathtub.
2) All dirty dishes, cookware and eating utensils should be washed, rinsed, dried and put away in the proper location.
3) Floors should be in generally good condition and ready to be vacuumed by our housekeepers.
4) All household trash, garbage, recycling and/or other discarded items should be properly bagged up so as to avoid spillage/leakage, and deposited in the proper refuse containers provided. Please do your best to help us recycle by placing in proper receptacle (if provided) or hauling it out with you. Pick-up of household refuse can be arranged for extended stays.
5) Refrigerator and microwave should be left clean and free of food.
6) All appliances (stove, oven, BBQ, etc.) should be left in a clean condition and free of spills and grease.
7) Please wipe down counters and other surfaces.
8) All litter must be picked up from the premises and placed in the outside garbage cans, tied securely in trash bags.
9) Glitter and confetti are not allowed at any property, inside or outside.
10) Candles or any open flame devices are not allowed at any property.

LINENS & TOWELS: Bath towels, sheets, pillows and blankets are provided. We do not provide any linens or towels for outdoor use with the exception of beach properties. DO NOT take the property’s linens or towels outside other than designated beach towels. Bring items with you that you may need for hot tub use, sunbathing, or smoking outside. Please allow us to wash the unit’s linens unless you need clean linens during your stay. Extra sheets and towels are provided if you are staying a week or longer (otherwise one set per guest are provided where laundry facilities are available).

SMOKING: Smoking is NOT permitted in any Rentable Solutions, LLC Property. Smoking is allowed outside, as permitted by law, and as long as butts and ashes are not left behind. Do not throw butts on the ground or bring them into the unit. If there is any tobacco smell in the unit after your departure, there will be a minimum $250 charge. Oil lamps and incense are not permitted due to the long-lasting odor. If these policies are violated, there will be a charge for excessive cleaning.

PLUMBING: Do not put any feminine products in the toilet. Plungers are provided if a clog occurs. Please do not pour grease down the drain.

SATELLITE TV, INTERNET & PHONE CALLS: All properties are privately owned and have different subscription packages for cable and/or satellite and internet. Rentable Solutions, LLC does not guarantee any programs, events or reception. Guest(s) are liable for ordering any Pay Per View - if Guest(s) does not use their own credit card for ordering, programming charges plus an additional $5.00 processing fee will be charged to the credit card we have on file.

PETS: Pets are not allowed on any RS property.

LEFT ITEMS: Please check carefully for belongings before you leave. Left items can be mailed to you if requested and you will be charged shipping costs to the credit card on file. Rentable Solutions, LLC is not responsible for lost or stolen items.

RIGHT OF ENTRY: Guest(s) agree that Rentable Solutions, LLC reserves the right to enter the rental property any time to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements as we may deem appropriate, or to show the property to prospective purchasers or guests (in which case prior notification will be given).

INDEMNIFICATION & HOLD HARMLESS: While RS and its Property Managers/Owners strive to maintain its Rental Properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All Guest(s) and their invitees use the Rental Property structures and premises at their own risk. RS and its Property Manager/Owners shall not be held liable or otherwise responsible in any way for injury to any Guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said Guest(s) and/or invitees, or by the failure of structures, appliances, (including hot tubs and BBQs) furnishings, and/or other equipment, whether by malfunction, misuse, acts of God/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the Rental Properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the Rental Property and/or its contents. RS and its Property Managers/Owners shall not be held liable nor otherwise responsible in any way for allergic reactions to Guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the Rental Property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this Agreement, Guest(s) and invitees hereby agree to forever hold-harmless and indemnify RS and its Property Managers/Owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the Guest(s) use of the property.

Rentable Solutions, LLC
www.rentablesolutions.com
 
Signature: Please sign and return this page of this agreement via fax, email or mail ONLY IF you made reservations by phone.
If reservations were made online you’ve already agreed to our policies and no signature is required.

"I have read the Rentable Solutions, LLC Rental Agreement and policies and agree to the terms, and hereby authorize my card to be charged for the total stated in this agreement.”

Printed Name: _____________________________

Signature: _____________________________ Date: ___________­__

“I authorize Rentable Solutions, LLC to charge the card I’ve provided for any additional requested rental expenses incurred, and to pay for those damage or excessive cleaning expenses incurred that are not covered for reimbursement under the Vacation Rental Damage plan. I also hereby confirm that the number of guests will NOT be more than stated in this agreement at any time and that violation of this policy will result in this credit card being charged maximum occupancy or double the guest fees, whichever is greater."

Printed Name: _____________________________

Signature: _____________________________ Date: ___________­__